SMS Terms & Conditions

Effective Date: July 2, 2026

By opting in to receive SMS messages from Thriving Sparrow Counseling through our website, patient forms, appointment scheduling, or another communication method, you agree to receive text messages from us regarding your care and interactions with our practice.

Types of Messages You May Receive

If you provide your mobile phone number and consent to receive text messages, you may receive messages including:

  • Appointment reminders

  • Appointment confirmations

  • Scheduling and rescheduling notifications

  • Requests to contact our office regarding your care

  • Administrative notifications related to your appointments or services

  • General customer service communications

We do not send marketing or promotional text messages unless you have provided separate, express consent where required by law.

Message Frequency

Message frequency may vary depending on your appointments and interactions with our practice.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from Thriving Sparrow Counseling. After opting out, you will no longer receive SMS messages unless you provide new consent.

Help

For assistance, reply HELP to any SMS message or visit our website at:

https://www.thriving-sparrow-counseling.com

You may also contact us directly:

Privacy

Please review our Privacy Policy to learn how we collect, use, and protect your information:

https://www.thriving-sparrow-counseling.com/privacy-policy

Terms of Service

These SMS Terms & Conditions are available at:

https://www.thriving-sparrow-counseling.com/sms-terms-and-conditions

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Consent

Your consent to receive SMS messages is voluntary. Consent to receive text messages is not a condition of receiving counseling services or other healthcare services from Thriving Sparrow Counseling.

By opting in, you acknowledge that you have read and agree to these SMS Terms & Conditions.