SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from Thriving Sparrow Counseling, you agree to these SMS Terms & Conditions.

Program Description

Thriving Sparrow Counseling may send text messages regarding:

  • Appointment reminders

  • Appointment confirmations

  • Scheduling updates

  • Administrative notifications

  • Requests to contact our office regarding your care

Text messages are not used for marketing purposes unless separate consent is obtained.

Message Frequency

Message frequency varies based on your appointments and interactions with our practice.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages from Thriving Sparrow Counseling unless you opt in again.

Help

For assistance, reply HELP or contact our office directly at 815-200-8520 or thrivingsparrowcounseling@gmail.com.

Privacy

Information obtained through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Security Notice

Text messaging is not a secure method of communication. Please do not send confidential, sensitive, or clinical information by text message.

Emergency Notice

Text messages are not monitored continuously and should not be used for emergencies or urgent mental health concerns.

If you are experiencing an emergency, call 911 or call/text 988 immediately.