SMS CONSENT & DISCLOSURES

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from Thriving Sparrow Counseling, you agree to these SMS Terms & Conditions.

Program Description

Thriving Sparrow Counseling may send text messages regarding:

  • Appointment reminders

  • Appointment confirmations

  • Scheduling updates

  • Administrative notifications

  • Requests to contact our office regarding your care

Text messages are not used for marketing purposes unless separate consent is obtained.

SMS Privacy Policy Link

  • Wht personal information is collected: Thriving Sparrow Counseling only collects your phone number and any information that you share relevant to your appointments and services received.

  • How personal information is used: Your information is used to manage your appointments and communicate your attendance at these appointments.

  • Who personal information is shared with: The information you send through SMS is only shared with the recipient and the Super Admins (Jennifer Rochon, Business Owner and Courtney Adams, Intake Coordinator).

  • SMS consent is not shared with third parties.

  • This information will be linked at the bottom of every page of our website for your reference. It is also available at: https://www.thriving-sparrow-counseling.com/sms-policy-disclosure

 SMS Terms and Conditions

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Thriving Sparrow Counseling & Wellness. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.thriving-sparrow-counseling.com/sms-policy-disclosure. Message HELP for help. Reply STOP to any message to opt out.

Privacy

Information obtained through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Security Notice

Text messaging is not a secure method of communication. Please do not send confidential, sensitive, or clinical information by text message.

Emergency Notice

Text messages are not monitored continuously and should not be used for emergencies or urgent mental health concerns.

If you are experiencing an emergency, call 911 or call/text 988 immediately.